Privacy Policy

How ARP Techsolutions Pvt. Ltd. collects, uses, and protects your personal information.

Last updated: 16 May 2026

1. Who we are

ARP Techsolutions Pvt. Ltd. ("ARP", "we", "us", "our") is a private limited company incorporated in India, providing IT consulting, cloud, cybersecurity, DevOps, managed IT, web development, and networking services. This policy explains how we handle personal information collected through this website (arptechsolutions.com) and our service engagements.

2. Information we collect

We collect personal information you provide directly to us, including:

• Contact form submissions: name, email address, company name, phone number, service area of interest, and any message content you send us.
• Direct communications: emails, calls, or WhatsApp messages you initiate with us.
• Engagement data: information shared during service engagements (project requirements, system access, technical documentation) under separate service agreements.

We also receive limited technical information automatically when you visit this website — including IP address, browser type, device information, and referrer URL — through standard web server logs.

3. How we use your information

We use the information we collect to:

• Respond to enquiries and provide requested information about our services.
• Deliver, manage, and support the IT services you engage us for.
• Send service-related communications (project updates, incident reports, invoices).
• Improve our website, services, and customer experience.
• Comply with legal, regulatory, and contractual obligations.

We do not sell your personal information. We do not use it for unsolicited marketing without your consent.

4. Legal basis

Where applicable under Indian data protection law (including the Digital Personal Data Protection Act, 2023) and other relevant frameworks, we process your personal information on the basis of your consent, our legitimate business interests, the performance of a contract with you, or compliance with a legal obligation.

5. Sharing your information

We share personal information only as needed:

• Service providers: third parties who help us operate our business (cloud hosting, email delivery, analytics) — under contractual confidentiality and data-protection obligations.
• Legal requirements: when required by law, court order, or to protect our rights, property, or safety, or that of others.
• Business transfers: in connection with a merger, acquisition, or sale of assets — subject to confidentiality.

6. Third-party services on this website

This website uses Google Fonts to load typefaces, which may transmit your IP address to Google. No first-party analytics or advertising trackers are deployed.

7. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Contact-form enquiries that do not result in an engagement are typically retained for up to 24 months.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent, where processing is based on consent.
• Lodge a complaint with the appropriate data protection authority.

To exercise any of these rights, email us at connect@arptechsolutions.com.

10. Children's privacy

Our services are intended for businesses. We do not knowingly collect personal information from children under 18 years of age.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact us

For any questions about this Privacy Policy or our handling of your personal information, please contact:

ARP Techsolutions Pvt. Ltd.
Email: connect@arptechsolutions.com
Phone: +91 92843 22731